OUR TELEHEALTH SERVICES
At Brisbane City Doctors, we offer convenient Telehealth appointments so you can consult with a GP without needing to attend the clinic in person. Our Telehealth doctors in Brisbane provide quality healthcare via phone or video consultations, helping you access medical care wherever you are.
What is Telehealth and How It Works
Telehealth refers to GP consultations delivered by phone or secure video call. It is suitable for many situations such as follow-up visits, prescription renewals, medical advice, mental health support, and chronic disease management.
When you book a Telehealth GP appointment with us:
- You can choose a phone or video consultation.
- Your GP will assess your concerns and provide advice, prescriptions or referrals where appropriate.
- If a physical examination or procedure is required, your doctor may recommend a follow-up in-clinic appointment.
- Consultations are conducted via secure, encrypted platforms in line with privacy regulations.
Services Available via GP Telehealth Brisbane
Our Telehealth doctors in Brisbane can assist with:
- Repeat prescriptions and medication reviews (when clinically appropriate)
- Specialist referrals and medical certificates
- Mental health consultations and support plans
- Chronic disease management reviews
- General medical advice and check-ins
Who Can Use Telehealth Doctors Brisbane
- Available to both new and existing patients.
- For Medicare rebate eligibility, you must have had a face-to-face consultation at Brisbane City Doctors within the last 12 months.
- Telehealth is not suitable for emergencies or conditions requiring a physical examination. If you are experiencing severe symptoms, please call 000 or attend your nearest emergency department.
Costs, Fees and Medicare Rebates
- Standard Telehealth fees apply and vary depending on the type of consultation.
- Medicare rebates are available if you meet the eligibility criteria.
- For more details, see our Fees page.
Benefits of Choosing Telehealth GP Brisbane
- Convenient – speak with a GP from home, work or while travelling.
- Time-saving – avoid travel and waiting times.
- Safe – ideal if you are unwell or prefer to minimise exposure to others.
- Continuity of care – access the same trusted Brisbane City Doctors GPs.
How to Book a Telehealth Appointment
Booking is simple:
- Book online or call our reception team.
- Select “Telehealth” as your appointment type.
- Choose phone or video consultation.
- At the scheduled time, your GP will contact you.
- Prescriptions and referrals can be sent electronically where appropriate.
Security, Privacy and Quality Assurance
- All Telehealth consultations are delivered by AHPRA-registered doctors.
- We use secure, encrypted platforms to protect your personal information.
- Consultation notes are recorded in your patient file, the same as an in-clinic visit.
Book a Telehealth GP with Brisbane City Doctors
Whether you’re seeking medical advice, a prescription, mental health support, or a referral, our Telehealth doctors in Brisbane make healthcare accessible and convenient. Book your Telehealth GP appointment online today.
FAQs About Telehealth in Brisbane
Yes. If clinically appropriate, your GP can provide electronic prescriptions and referrals that are sent directly to your pharmacy or specialist.
Yes. Your doctor can issue referrals to specialists or for tests where suitable. Some referrals may require an in-clinic consultation depending on the condition.
Telehealth consultations attract the same fee structure as standard GP visits. Medicare rebates apply if you have seen one of our doctors in person within the last 12 months. You can find more details on our Fees page.
That’s fine. You can choose a phone consultation instead of video.
Telehealth is not suitable for emergencies, severe pain, or conditions that require a physical examination (e.g. injuries, wound care). In these situations, please book an in-person appointment or attend your nearest emergency department.
Yes. All consultations are secure and confidential. Your health information is managed in accordance with privacy laws and stored in your patient file.