Family &

Children's Care

Sexually Transmissible

Disease Checks

Staying Alive Program

Skin Checks & Skin Diseases

Flu Vaccine
Appointments

Please book COVID-19 Vaccines and Flu Vaccines by clicking on the red buttons above

For New Patients

BOOK NOW

For Existing Patients

BOOK NOW

BILLING POLICY

WE BULKBILL PENSIONERS AND UNDER 16 YRS. THIS DOES NOT APPLY ON WEEKENDS NOR BEFORE 8AM AND AFTER 4PM.

appointments and enquiries

For all appointments and enquiries, whenever possible book online to take load off front desk. ALL BULKBILL APPTS MUST BOOK ONLINE.

Click to request an appointment online.

HCC AND STUDENTS

HCC AND ADULT STUDENTS HAVE A $53 FEE (OR $15 GAP) OR $93 AND ($15 GAP)

Our Telephone System

Phone after 2pm Unless Urgent

Phone load
Since covid, the phone load has become enormous and we have had to introduce an automated attendant to redirect some calls. Please email queries whenever possible to keep our phones free for emergencies to Reception@BrisbaneCityDoctors.com.au
or nurse@brisanecitydoctors.com.au

Al bulkbill, flu and Covid appts need to be booked on line to reduce the huge phone load please

TeleHealth Appointments Avaliable

Where face to face consultation is not possible, an online Telehealth (telephone or video consultation) can be booked online

Be aware telehealth is not free to patients if they have not been seen by a doctor in this practice in the last 12 months. A face to face appt is necessary in that instance to attract a Medicare benefit otherwise a $78 fee applies for a telehealth when the patient hasn't been seen in last 12 months.

Cancellation Process

Please cancel your appointments in plenty of time so we can give that appointment to another person who needs it. Failure to cancel may incur a fee. People who fail to cancel on more than one occasion cannot be offered further appts other than on an emergency basis

Medicals:

If you have booked a medical you will need to arrive 60 minutes prior to see the nurse for her to do her preparations.

New Patients:

If you are a new patient to the practice could you please register online to save time or arrive 10-15 minutes before your appointment time so you can fill out the appropriate paperwork and get you in on time for your appointment. If the booking system online did not offer you online registration you can fill in the new patient registration form online on our website under patient information>forms and new patient registration button. Late arrivals may be rebooked so as not to cause increased waiting times for our other patients. We like to pride ourselves on trying to keep to appointment times. Ideally new patients need to book a 20 min appt to allow the Dr to familiarise themselves with your whole history. Please read our patient information brochure on our website (under patient info> forms so you know how things work and to avoid a mismatch of expectations as every practice does things differently)

Typical 10 minute appointments

Urine infection, Rash

Pill script / no pap Pregnancy tests

Sore eye or ear, Simple results discussion

Skin infections, Sports Injury

Blood pressure check

Minor injuries or infection, Ear syringe

Upper respiratory tract infection, Thrush

Morning after pill, Ear infection

Breast check (no pap), Laser appointments

Typical 20 minute appointments

Pregnancy visit

Asthma review with breathing tests

Cervical screening test and breast check

Multiple minor problem appointment

Children's immunisations & Growth checks

Menopause counselling

Initial travel advice visit when masta form back

6 week check up after baby born

Medicals – (these must be pre-booked)

Investigations of: Headaches / tiredness / abdominal pain / back pain

New patient starting on the pill

Counselling /depression/anxiety/Mental Health Care Plan

Baby check at 6 weeks old

Full skin check

Investigations of: chest pain / dizziness / abnormal vaginal bleeding/lower abdominal pains.

COVID-19

Strict Safety Etiquette

COVID SAFE PLAN.- Covid safety is a communal responsibility.

This practice will not be accepting the Govt financial incentive to bring Covid positive patients into our waiting rooms and put all our other vulnerable patients , Drs and staff and their families at risk. This would be a betrayal of their trust in us to provide a safe place to visit us and to work in. To create a safe place to visit and work, we have introduced special hospital grade Hepa filters in every room that remove 99.97% of all viruses , bacteria, chemicals and have air exchange turnover equal to hospital standard air conditioning. In addition the body corporate of the building does not allow Covid positive patients coming on site.

General practice has to be protected as the frontline for healthcare of the general population and the Covid respiratory centres have been set up to manage all cold and flu symptoms in all age groups to keep general practice available for general healthcare. They are paid very handsomely to do this for the general population , more than triple the Medicare rebate payment Gps get and have all the safety gear supplied to them by Govt. A Covid positive patient on site can shut down the building for 2 weeks and we cannot look after the vast majority of our patients who need medical care in that time.

AS EMPLOYERS WE NEED A SAFE WORKPLACE AND WAITING AREA SO MASKS MUST BE WORN – IF YOU CANNOT WEAR A MASK YOU MUST BOOK A PHONE APPT FIRST. YOU MUST NOT SIT UNMASKED OR BE UNVAXXED OR WALK THROUGH OUR WAITING ROOMS. A SEPARATE AREA WILL BE ARRANGED

PLEASE RESPECT THE RIGHTS OF OTHERS TO BE SAFE. Those who come in without telephone triage by the Drs ,or are not truthful in their answers, will not be examined or prescribed for and cannot be seen again with us as they pose a risk to others who trust us with their safe care.

Do not come into the surgery if you have any of the following symptoms- headache ,sore or scratchy throat, nasal congestion, cough , shortness of breath, aches and fever, nausea vomiting or diarrea , loss of smell or taste. Book a Covid Pcr or a Rapid antigen test telephone appt and we will arrange a kit for you to self test for Covid. No waiting in queues. Very convenient and safe. We also sell Covid Positive Home Care kits for when you get a positive diagnosis in the family. It contains all you need to care for your family. Preorder on line in the appt choices section

LEARN MORE

Menu

About Us

Patient Info

Services

Appointments

FAQS

COVID-19

Contact Us

Flu VaccineAppointments

*Please book COVID-19 Vaccines and Flu Vaccines by clicking on the red buttons above*

For New Patients

For Existing Patients

BILLING POLICY

appointments and enquiries

HCC AND STUDENTS

Our Telephone System

Phone after 2pm Unless Urgent

TeleHealth Appointments Avaliable

Cancellation Process

Medicals:

New Patients:

Typical 10 minute appointments

Typical 20 minute appointments

COVID-19

Strict Safety Etiquette

Flu Vaccine
Appointments

Please book COVID-19 Vaccines and Flu Vaccines by clicking on the red buttons above