General practice has to be protected as the frontline for care for the general population and the respiratory centres have been set up to manage all cold and flu symptoms to keep general practice, the Drs ,staff and patients in their waiting rooms safe.

Under no circumstances is anyone to enter the building with any sniffles, sore throat, cough, or fever . Aches or loss taste or smell , diarrhoea or if you have visited a suspect site in last 2 weeks or been in contact with someone who has or been to a hotspot area or is in quarantine or isolation. Hay fever symptoms are also barred until triage by the Dr via a telehealth appt first.

At the telehealth appt the Dr will discuss the reason for your visit first. If its ok to enter the building, they will let you down the lift. A negative covid test is not proof you dont have it. You may be incubating still and copy of the test will be required in advance of appt. Your hayfever symptoms can be similar to Covid symptoms, Your belief that you don’t have it is not relevant. Everyone is a suspect Covid case until proven otherwise

Do not worry, many urtis may be managed per phone and certificates and scripts for antibiotics and other medicines given but you must not under any circumstances come in. Book telehealth appt first (or go direct to respiratory centres or Covid testing centres if you have symptoms). No need for a referral during a lockdown period

AS EMPLOYERS WE NEED A SAFE WORKPLACE AND CANNOT DO THAT IF THERE IS NO MASK WORN DURING PERIODS OF TRANSMISSION.

MASKS MUST BE WORN - (except under 2yrs) during periods they are mandated. As Covid is circulating in the younger age groups they are higher risk currently and best seen at the respiratory centres. We know this is inconvenient but thats the pandemic plan to protect the front line of health workers in General Practice. They must not come downstairs if unmasked or not triaged by the Dr first BEFORE ARRIVAL ON PREMISES.

PLEASE RESPECT THE RIGHTS OF OTHERS TO BE SAFE. Those who breach these rules, and come in without telephone triage by the Drs ,or are not truthful in their answers, will not be examined or prescribed for and cannot be seen again with us. Do not come early to appts and do not bring others with you so we keep social distancing.