Modern medications are potent and can lead to harmful side effects if taken inappropriately. It is important you be regularly reviewed while on medication to check for any possible side effects, to receive updates on whether it is still the best one for your condition and to remind you about interactions or new side effects warning with any other medication you may be taking.
If you have not been seen for 6 months or more or they have never prescribed the medication for you in the past, repeat prescriptions will not be issued without a visit to the doctor. Repeat prescriptions may be provided, if appropriate for a $26.00 charge if not associated with a consultation. Go to the website and book a script request through hotoc
It is in your best interest to have a regular doctor. It is very important to see and speak to the same doctor to follow through on a problem. Doctors prefer not to take other doctors calls for results as they are not familiar with your history and cannot advise on what follow up you need and results cannot be interpreted without knowledge of your conditions. Therefore, obtaining results will require a visit to your doctor. Valuable information may be lost if you change doctors frequently. So wherever possible, speak to/ see the same doctor who ordered your tests and has been following your condition.
As you are aware, interruptions during the course of a consultation can be very distracting for both doctor and patient. Most queries are best dealt with by consultation, the receptionist has the doctors policies on phone calls and may ask you to
Make an appointment , send an email or make your script or recurring referral request on HotDoc booking portal on the website or she may take a message to pass on, whatever the Drs policies are on this . Their policies are available on their individual websites listed on the website
Drs Email for this is [email protected].
Emergency situations of course are an exception, and if you feel you have a serious problem that requires immediate attention, please do not hesitate to call. One of the staff will speak with the doctor or the ambulance service if necessary.
Book e -consultation via email, phone or skype for results (non medicare)
The introduction of the new privacy legislation has resulted in an increase in the costs of providing records and summaries. Where this task could be done by a receptionist before, the increase in complexity the legislation brings means now a doctor must do them. The privacy legislation allows for an administration fee to be charged in recognition of this increased complexity
Drs have ownership of their patients medical records and are happy to transfer care over to your new doctor and transfer the record. There is a fee of $40 to prepare a summary. (This is less than the Govt. charge for their record search/ retrieval fees).The cost of a copy of full records is much higher due to the time consuming nature of the doctors' record review that is required to be done for these. A quote will be given on request. We will email or post it to your new doctor on receipt of payment. A signed release form should accompany any request for transfer from the patient to their continuing care doctor. (Form available on the website). Requests will take maximum 1 month to process. There is an additional archive fee of $25 if offsite archives have to be accessed to fill your request.
BYO mask or purchase in a vending machine in the building $2
To create a safe place to visit and work, we have introduced special hospital grade Hepa filters in every room that remove 99.97% of all viruses, bacteria, chemicals and have fresh air exchange turnover equal to hospital standard air conditioning along with Co2 monitoring.
Thank you for caring about the most vulnerable in the community.
Extra Medicare benefits are now available to eligible patients who have registered with the Australian Government’s MyMedicare eg longer telehealth appts, care plans and mental health plans. WE offer 7 day access (Telehealth on Sundays) and you can still see your local practice if you need to when registered with us. To register or learn more about how MyMedicare can benefit you, click here or ask on arrival
There are multiple ways you can register with your chosen practice in MyMedicare:
MyMedicare registration will not prevent you from accessing care from other practices and healthcare providers. MyMedicare does not tie you to a particular healthcare provider. You can change your preferred GP within your registered practice at any time.