Medicare requires the GP to see and assess their patients before referring any patient to a specialist. This referral process allows for the efficient and proper use of consultant resources and ensures fair and timely access to specialist services by patients who need them. Referrals are valid for 12 months. This is because, it is intended that patients visit their GP at least annually for reassessment and to ascertain if the referral is still indicated and has your latest up-to-date information.
Medicare has advised that phone calls from the specialists' rooms on the day of consultation are not acceptable. If you see a specialist without a referral from your doctor, you will have to bear the cost of the consultation as no Medicare rebate will be payable. Provision of a referral usually requires a visit to the doctor to ensure all information is current and relevant. All referrals require at least a telehealth appt for the Dr to update and review all health information
By law, referrals CANNOT be backdated. Please do not ask doctors to do this, as they will have to politely refuse. The specialist's receptionist's role is to ensure you have a current referral before your visit.
BYO mask or purchase in a vending machine in the building $2
To create a safe place to visit and work, we have introduced special hospital grade Hepa filters in every room that remove 99.97% of all viruses, bacteria, chemicals and have fresh air exchange turnover equal to hospital standard air conditioning along with Co2 monitoring.
Thank you for caring about the most vulnerable in the community.
Extra Medicare benefits are now available to eligible patients who have registered with the Australian Government’s MyMedicare eg longer telehealth appts, care plans and mental health plans. WE offer 7 day access (Telehealth on Sundays) and you can still see your local practice if you need to when registered with us. To register or learn more about how MyMedicare can benefit you, click here or ask on arrival
There are multiple ways you can register with your chosen practice in MyMedicare:
MyMedicare registration will not prevent you from accessing care from other practices and healthcare providers. MyMedicare does not tie you to a particular healthcare provider. You can change your preferred GP within your registered practice at any time.
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