Opening Hours: Monday to Friday: 7am - 6pm | Saturday: 9am -1pm | Sunday/Public Holidays: Closed
Open Today: 7am - 6pm
Manor Apartments
289 Queen Street
Brisbane QLD 4000
Ph: (07) 3221-3366 Fax: (07) 3221-3082
We request the following personal details for two purposes. Firstly we are legally required to maintain certain minimum information about our patients in addition to the medical records kept by your doctor. Secondly and more importantly, this information assists us to gain the best health outcomes for you by facilitating communication with specialists and with relatives in cases of medical emergency. We use Hotdoc app to assist with appts on line, appt reminders, results communications, patient recalls and new patient registration forms, patient information leaflets and broadcasts. This app keeps any information you give off site in their secure Amazon servers. The patient registration sheet is deleted off their servers in 1 month but other data may remain thats needed for the app to work. See www.hotdoc.com.au for their full security information, These apps provide patients great convenience but we as we know no server is 100% bullet proof to hacking.so if uncomfortable to use this app, let the receptionist know.
All patients to check in at the new area at the Queen St frontage of the building where chemist was and then go outside and wait till the Dr calls you.
The Dr will discuss the reason for your visit first . If ok to enter the building, they will let you down the lift.MASKS MUST BE WORN- NO EXEMPTIONS. As covid is circulating in the younger age groups they are high risk currently and best seen at the respiratory centres. We know this is inconvenient but thats the pandemic plan that must be followed to protect the front line of health workers. They must not come downstairs if unmasked or not triaged by the Dr first.
AS EMPLOYERS WE NEED A SAFE WORKPLACE AND CANNOT DO THAT IF THERE IS NO MASK WORN. The Dr will decide how to manage this situation at the call
UNDER NO CIRCUMSTANCES IS ANYONE TO ENTER THE BUILDING WITH ANY SNIFFLES, SORE THROAT, COUGH, OR FEVER . ACHES OR LOSS TASTE OR SMELL OR NAUSEA OR DIARRHEA OR IF THE HAVE VISITED A SUSPECT SITE IN LAST 2 WEEKS OR BEEN IN CONTACT WITH SOMEONE WHO HAS OR BEEN TO A HOTSPOT AREA OR IS IN QUARANTINE. HAY FEVER SYMPTOMS ARE ALSO BARRED UTIL TRIAGE BY THE DR
A negative covid test is not proof you dont have it. You may be incubating still and proof of test will be required.
DO NOT WORRY, MANY URTIS MAY BE MANAGED PER PHONE AND CERTIFICATES AND SCRIPTS FOR ANTIBIOTICS AND OTHER MEDICINES GIVEN BUT YOU MUST NOT UNDER ANY CIRCUMSTANCES COME IN. BOOK TELEHEALTH APPT FIRST OR GO DIRECT TO RESPIRATORY CENTRES OR COVID TESTING CENTRES IF YOU HAVE SYMPTOMS. NO NEED FOR A REFERRAL DURING A LOCKDOWN PERIOD
General practice has to be protected as the frontline for care for the general population and the respiratory centres have been set up to manage all cold and flu symptoms to keep general practice, the Drs ,staff and patients in their waiting rooms safe
Do not come early to appts and do not bring others with you so we keep social distancing
PLEASE RESPECT THE RIGHTS OF OTHERS TO BE SAFE. Those who breach these rules, and come in without telephone triage by the Drs ,or are not truthful in their answers, will not be examined or prescribed for and cannot be seen again with us.
DO NOT WORRY, MANY URTIS MAY BE MANAGED PER PHONE AND CERTIFICATES AND SCRIPTS FOR ANTIBIOTICS AND OTHER MEDICINES GIVEN BUT YOU MUST NOT UNDER ANY CIRCUMSTANCES COME IN. BOOK TELEHEALTH APPT FIRST OR GO DIRECT TO RESPIRATORY CENTRES OR COVID TESTING CENTRES IF YOU HAVE SYMPTOMS. NO NEED FOR A REFERRAL DURING A LOCKDOWN PERIOD